extended warrantys
Submitted by kempy on Mon, 2009-11-09 17:02
yesturday my ps3 blew up and i went bak to take it bak under warranty as i brought 2 year extended warrantymaking it 3 years in total. i went into eb games morley where i brought it from to take it bak i handed it ova and she said its not under warranty i was like wahhh. she said to me oh the 2 year extended warranty cancels the sony warranty. i was like so i payed $130 for a extra one year and she was like yer. so god dam annoyed it just isnt funny. going bak tomoz to give her a serven
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Faulkner Family
Posts: 18169
Date Joined: 11/03/08
i would get onto sony on
i would get onto sony on that one , as i was under the same impression as you. extended imo is on top of the existing otherwise its just not worth paying the extra $
RUSS and SANDY. A family that fishes together stays together
kaney68
Posts: 401
Date Joined: 29/07/08
Definitely... get onto Sony
or Consumer Affairs / Ministry of Fair Trading...
till
Posts: 9358
Date Joined: 21/02/08
You're unlikely to get
You're unlikely to get anything out of Sony, the extra warranty is just a nice little con the stores are into to fatten up their pockets.
I'd go for CP as part of the DoC and argue that the goods died within their expected lifetime, which is part of the statutory warranty and irrespective of the manufactuer or extra warranty.
callum
Posts: 417
Date Joined: 29/10/08
consol
if you give sony a ring and describe the problem they will help you, happened with my xbox 360 elite, i told them the problem and they paided for postage and everything and got itback within 2 weeks
happy fishing
Feral
Posts: 1508
Date Joined: 01/11/06
extended warranties cant
extended warranties cant negate the maufactures one .. i work at harvey norman and all our warranties are true to the word .. if the machine has 2 years and i add 4 then your covered for 6 years total.
i admit some ppl dont like the idea of extended warranty but i get it on all my toys ... and ive got a lot of them ..
Ganged
Posts: 410
Date Joined: 16/02/09
dont let them off mate they
dont let them off mate they should have explained that to you when you purchased the ext warranty. Consumer affairs could take a long time but better than buying a new ps3. plus the principle of the matter.
Still learning
Riaz
Feral
Posts: 1508
Date Joined: 01/11/06
just as a side line comment
just as a side line comment .. why pay $130 for only an extra 2 years ?? i dont charge that much on a $1000 tv and i'll give you an extra 4 years ... next time your buying something like this it pays to look around adn ask the right questions.
kempy
Posts: 810
Date Joined: 28/05/09
a good end to it after all.
a good end to it after all. went to the kingsley store. took it in and the manger said that there is nothing we can do its not our problem but after 5 mins of shoting at him and 10 other customers watching he gave in and was as nice as pie. he gave me a refurbished unit and it came with a 1 year warranty. he askd if i would like to extended it i was like NOOOOOOOOOOOOOOOOOOO!
Dinkum Auto Electrical A/C & Mechanical Unit 10/16 Kent way Malaga 0438755754 Also Mobile
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Matt T
Posts: 875
Date Joined: 19/11/07
Extended Warranty
Good to hear they did the right thing in the end.