I gave my Stradic an oil and grease and must not have screwed the handle cap back on as tightly as i should have

 After returning from a fishing session on Sunday, I noticed that the cap  and an o ring were missing. So looked at the parts list that comes in the box (lucky i keep these things),

 Monday morning I called shimano, gave the guy the part numbers and my CC numbers and ordered them

 I got the parts Wednesday - and I have re-fitted them to the reel 

 Bloody Impressive I say - Thank You Shimano 

Posts: 35

Date Joined: 02/03/08

Lucky it wasn't a Daiwa reel.

Fri, 2020-05-08 14:18

Lucky it wasn't a Daiwa reel. Would have taken a month for the parts to arrive. I used to fish exclusively with Daiwa reels, but am slowly changing over to Shimano after some horrendous dealings with Daiwa.

Posts: 1677

Date Joined: 16/05/09

 Shimano have been good for

Fri, 2020-05-08 14:23

 Shimano have been good for as long as I can remember, always serviced to what I ask, price good and service top notch. I have lots of their gear for a reason.

flangies's picture

Posts: 2490

Date Joined: 11/05/08

I've had good and bad

Fri, 2020-05-08 14:40

I've had good and bad experiences for both however shimano does charge more to the average bloke.